Home Open menu

Make a payment

Tango's flexible payment options make paying your bill simple. Pay your bill your way.

Pay using direct debit – never forget a bill again

Credit Card

Set up recurring payments through your VISA or Mastercard. No card fees apply when you set up direct debit.
Set up now

Bank Account

Set up recurring payments through your bank account by completing our online form.

Set up now

Over the phone

Call us on 1800 010 648 and we'll set up your direct debit over the phone.

Call us

Other ways to pay

HelpPay

If you are looking after family members, splitting bills with housemates, or need a bit of extra help with a bill, try HelpPay so anyone can help pay.
Find out more

Deferit

Looking for a fast, flexible way to pay your bills? Deferit provides you with the flexibility to pay back the cost of your bills in four easy, interest-free installments.
Find out more

Centrepay

If you receive Centrelink payments, you can pay your bills using Centrepay. Tango Energy's reference number for payments is 555112402T.
Visit Centrepay
Reduce your waste and avoid a potential $2 paper bill fee by opting into e-billing E-mail support@tangoenergy.com with your account number and ask for e-billing. Opt into e-billing

More payment options

Over the phone

Call us on 1800 010 648. We currently accept VISA, Mastercard and AMEX payments.
Call us

BPay

The biller code and reference number can both be found on your energy bill. Log into your online banking to pay using BPay.

In person

Simply present your energy bill at any Australia Post office branch.

By mail

Send your cheque or money order along with your payment slip to:
Tango Energy
PO Box 320
Geelong North VIC 3215

Payment FAQs

Having difficulties paying your bill?

We understand that, at times, it can be difficult to meet your energy costs. When this happens it’s important you contact Tango Energy.  If you are experiencing difficulty paying your account, Tango will assess your circumstances and may offer you assistance. Click here for more information. 

Customer security and privacy

Tango Energy works hard to protect the security and privacy of confidential customer data. We advise customers to remain alert to scammers. If you receive a suspicious email or phone call asking you to make payments, please decline or ignore the request and contact Tango on 1800 010 648. Scams should also be reported to Scamwatch.  

 
Known scams, fraud, and phishing alerts:

23 September 2020: A scammer is asking customers to pay 70% of their outstanding invoice balance, in return for the scammer paying the full account balance.

We have been notified that there is a scammer offering to pay energy customers' entire bill on their behalf if the customer pays 70% of the invoice balance.

The scammer encourages customers to call their energy retailer to confirm that full payment has been made on their behalf (the scammer pays this). The customer is tricked into thinking the arrangement is genuine and agrees to pay the scammer 70% of the bill amount as agreed. The scammer then immediately requests a merchant chargeback from the energy retailer (refund) for the amount paid. After having paid the scammer 70% of the invoice amount, the customer is left owing the full amount to their energy retailer.

For information on how to identify scams and to report them, visit the Scamwatch website. 

If you receive a suspicious email or phone call relating to your Tango Energy account, please call us on 1800 010 648.

Contact us

We're here for you via chat, email or phone, Mon- Fri, 8am-6pm (AEST).