Feedback & Complaints

At Tango Energy, we are dedicated to delivering quality service for all of our customers.

 

Your feedback helps our continuous efforts to improve. If we haven’t met your expectations, please let us know.

We respect that sometimes people don’t want to be contacted, which is why we maintain a No Contact list. If you prefer not to be contacted for marketing purposes, please let us know by calling 1800 010 648 or completing the online form below.

A copy of our complaints procedure can be found here

Get in touch with us:

Phone

You can call us on 1800 010 648, Monday to Friday between 8:00am and 6:00pm (AET), excluding public holidays.

Mail

You can write to us:

Tango Energy,
Retail Operations,
PO Box 320,
Geelong North VIC 3215

Online

Get in touch by completing the online form below.

Ombudsman process

If we haven’t been able to resolve your matter to your satisfaction, you can contact your state's Ombudsman:

Online form

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