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Feedback & Complaints

At Tango Energy, we are dedicated to delivering quality service for all of our customers.

 

Your feedback helps our continuous efforts to improve. If we haven’t met your expectations, please let us know.

We respect that sometimes people don’t want to be contacted, which is why we maintain a No Contact list. If you prefer not to be contacted for marketing purposes, please let us know by calling 1800 010 648 or completing the online form below.

A copy of our complaints procedure can be found here

Get in touch with us:

Phone

You can call us on 1800 010 648, Monday to Friday between 8:00am and 6:00pm (AET), excluding public holidays.

Mail

You can write to us:

Tango Energy,
Retail Operations,
PO Box 320,
Geelong North VIC 3215

Online

Get in touch by completing the online form below.

Online form

Name and details

Enter your details so we know how to get in touch.

Tell us what your complaint is about

Choose the affected service and explain the issue.
Which service is this about?
Complaint reason
Please provide the date you contacted us or when the issue occurred.

Contact preferences

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