What are cookies?
We use cookies and similar tracking technologies (such as pixels, tags, scripts and heatmapping analytics) on our website. A cookie is a small text file that is placed on your device when you visit a website. Cookies allow websites to recognise your device and store certain information about your preferences or past actions.
The “similar tracking technologies” referred to in this policy are not “cookies” but perform a comparable function in analysing behavioural characteristics of users. A reference in this policy to “cookies” is intended to embrace tracking technologies of the nature described above.
Why we use cookies
We use cookies and related technologies to:
• ensure our website functions properly
• understand how visitors use our website
• improve website performance and user experience
• personalise content and services
• measure and optimise our marketing and advertising
• deliver relevant ads on other websites and platforms.
Types of cookies we use
Essential cookies
These cookies are required for the website to operate and cannot be switched off. They enable core functionality such as security, network management and accessibility.
Analytics cookies
These cookies help us understand how visitors interact with our website by collecting information such as:
• pages visited
• time spent on pages
• navigation paths
• device and browser information.
We use this information to improve the performance and usability of our website.
Marketing cookies
These cookies are used to:
• deliver advertisements that are more relevant to you
• limit how often you see an advertisement
• measure the effectiveness of advertising campaigns.
These cookies may track your browsing activity across different websites and services.
Behavioural analytics / heatmapping
We use Microsoft Clarity, which analyses how users interact with our website (e.g. click behaviour, scrolling, mouse movement). This tool helps us identify usability issues to then improve the website experience.
What information is collected
Cookies and similar technologies may collect information such as:
• IP address
• device type, browser and operating system
• pages visited and time spent on the site
• referring website
• interactions with content (e.g. clicks, scrolling)
• approximate location (based on IP address).
Some of this information may be considered personal information under Australian privacy law. Where this is the case, the information will be handled in accordance with our Privacy Policy.
Third-party cookies
Some cookies are placed by third-party service providers. These may include:
• analytics providers (e.g. Google Analytics)
• advertising and marketing partners (e.g. Google Ads)
• website optimisation and experience tools.
These third parties may use the information collected to:
• provide analytics services
• display targeted advertising
• build a profile of your interests across different websites.
Some of these providers may process data outside Australia.
Managing your cookie preferences
With some exceptions, you can control or disable cookies at any time through your website browser settings. Please note that if you disable cookies, some parts of our website may not function properly.
Overseas data handling
Some of our third-party service providers may process information outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with our Privacy Policy.
Updates to this policy
We may update this Cookie Policy from time to time to reflect changes to our practices or legal requirements. Any updates will be published on this page.
More information
For more information about how we handle personal information, please see our Privacy Policy.