Additional Charges
Victoria
The charges listed below are current as at 1 January 2020.
All Distributor charges listed are for services conducted during business hours and are inclusive of GST,
for services that we may have to arrange on your behalf through your Distributor. Fees subject to change.
|
Distributor Fees |
GST (Incl.) |
|
|
|
|
Citipower: |
|
|
Re-energisation |
$41.79 |
|
De-energisation |
$42.42 |
|
Powercor: |
|
|
Re-energisation |
$61.66 |
|
De-energisation |
$65.55 |
|
United: |
|
|
Re-energisation |
$54.52 |
|
De-energisation |
$54.52 |
|
Jemena: |
|
|
Re-energisation |
$42.39 |
|
De-energisation |
$65.41 |
|
Ausnet Services: |
|
|
Re-energisation |
$22.04 |
|
De-energisation |
$22.04 |
|
Other Fees |
GST (Excl.) |
GST (Incl.) |
|
Payment Dishonour Fee |
|
|
|
Cheque, Direct Debit, General |
$7.50 |
N/A |
|
Over the Counter Fee/Aus Post |
$0 |
$0 |
|
Paper Bill Fee* |
$1.82 |
$2.00 |
|
Credit Card^ (% of payment made) |
0.85% |
|
|
Debit Card (% of payment made)~ |
0.30% |
|
^Payment by AMEX not accepted
*Paper Bill Fee exemption for customers with a concession card holder, receiving large print bills or the premise is registered as a life support connection.
~Credit or debit card fee not applicable to direct debit payments.
South Australia
SA Power Network
The fees listed below are pass-through charges for services that we may have to arrange on your behalf through your Distributor (SA Power Network).
All charges listed below are for services conducted during business hours and are inclusive of GST unless otherwise indicated and are current as at 1 July 2019.
Re-energisation- $50.05
De-energisation- $50.05
Special read- $16.50
Check read- $16.50
SA Power Networks – Service Order Times – Business Hours
Re-energisation:
If raised before 2.00pm are considered as business hours for the same business day.
If raised after 2:00pm are considered as business hours for the next business day.
De-energisation:
All de-energisations raised prior to 2:00pm require two business days notice.
All de-energisations raised after 2:00pm require three business days notice.
No de-energisations are able to be raised on Friday, weekends or public holidays.
Please note, If access is not provided, or if customer is not on site, a wasted Truck Visit Fee will apply