Pay a bill - small business
Tango's flexible payment options make paying your bill simple. Pay your bill your way.
Direct debit – never forget a bill again
Set up re-occurring payments today through your:
To arrange direct debit from your VISA or Mastercard click here.
To arrange direct debit from your bank account, call 1800 010 648 or complete a direct debit form and email it to firstname.lastname@example.org, fax it to (03) 8621 6112, or mail it (postage paid).
No credit/debit card fees apply when you set up direct debit.
Pay online now
All Victorian customers (except if you are on the Victorian Default Offer) click here. Credit/debit card fees apply.
If you are on the Victorian Default Offer energy plan click here.
Not sure what plan you are on? Give us a call on 1800 010 648.
All NSW customers click here. Credit/debit card fees apply.
Over the phone
Call 1800 010 648 and follow the prompts. We currently accept VISA and Mastercard payments.
Simply present your invoice at any Australia Post office branch.
Send your cheque or money order (Payable to Tango Energy Pty Ltd) along with your payment slip to:
PO Box 320,
Geelong North VIC 3215
Make payments via your financial institution.
Having difficulties paying your bill? Click here for more information.
Customers security and privacy
Tango Energy works hard to protect the security and privacy of confidential customer data.
We advise customers to remain alert to scammers. If you receive a suspicious email or phone call asking you to make payments, please decline or ignore the request and contact Tango on 1800 010 648. Scams should also be reported to Scamwatch.
Known scams, fraud, and phishing alerts:
23 September 2020: A scammer is asking customers to pay 70% of their outstanding invoice balance, in return for the scammer paying the full account balance.
We have been notified that there is a scammer offering to pay energy customers entire bill on their behalf, if the customer pays 70% of the invoice balance.
The scammer encourages customers to call their energy retailer to confirm that full payment has been made on their behalf (the scammer pays this). The customer is tricked into thinking the arrangement is genuine and agrees to pay the scammer 70% of the bill amount as agreed. The scammer then immediately requests a merchant chargeback from the energy retailer (refund) for the amount paid. After having paid the scammer 70% of the invoice amount, the customer is left owing the full amount to their energy retailer.
For information on how to identify scams and to report them, visit the Scamwatch website.
If you receive a suspicious email or phone call relating to your Tango Energy account, please call us on 1800 010 648.