Emergencies and power outages
If someone's life or property is at risk, please call 000 immediately.
Gas leak or fault
If you suspect there has been a gas leak or fault, please contact Tango Energy on 1800 010 648 and press 1 for faults and emergencies then option 2 for gas faults.
You can also report the fault to your gas distributor by calling their 24-hour assistance line which is printed on your Tango Energy gas bill. If you do not have a copy of your bill, the 24-hour numbers for gas distributors are listed below.
You can also find your energy distributor by visiting the Australian Energy Regulator Website.
Victoria
Select your gas distributor |
|
Distributor |
24-hour number |
Electrical outage or fault
The infrastructure, such as poles and wires, that deliver electricity to your home or business is owned and managed by your local distributor. They work hard to ensure that power outages are kept to a minimum but sometimes factors such as bad weather and scheduled maintenance may disrupt your electricity supply.
In the event of an electrical emergency, fault or outage, you can call the 24-hour assistance line operated by the electricity distributor in your area. This number is printed for you at the top of each Tango Energy bill. If you don’t have a copy of your bill, the 24-hour emergency contact numbers for all electricity distributors in Victoria, New South Wales, South Australia, Queensland and ACT are listed below.
You can also find your energy distributor by visiting the Australian Energy Regulator Website.
Victoria
Select your electricity distributor |
|
Distributor |
24-hour number |
New South Wales
Select your electricity distributor |
|
Distributor |
24-hour number |
South Australia
Select your electricity distributor |
|
Distributor |
24-hour number |
Queensland
Select your electricity distributor |
|
Distributor |
24-hour number |
ACT
Select your electricity distributor |
|
Distributor |
24-hour number |