Emergencies and power outages

If someone's life or property is at risk, please call 000 immediately. 

Gas leak or fault 

If you suspect there has been a gas leak or fault, please contact Tango Energy on 1800 010 648 and press 1 for faults and emergencies then option 2 for gas faults.

You can also report the fault to your gas distributor by calling their 24-hour assistance line which is printed on your Tango Energy gas bill. If you do not have a copy of your bill, the 24-hour numbers for gas distributors are listed below. 

You can also find your energy distributor by visiting the Australian Energy Regulator Website. 

 

Victoria

Select your gas distributor
Distributor	24-hour number
Australian Gas Network	1800 898 220
Multinet	13 26 91
AusNet Services	13 67 07

 

 

 

 

 

 

 

 

Electrical outage or fault

The infrastructure, such as poles and wires, that deliver electricity to your home or business is owned and managed by your local distributor. They work hard to ensure that power outages are kept to a minimum but sometimes factors such as bad weather and scheduled maintenance may disrupt your electricity supply.

In the event of an electrical emergency, fault or outage, you can call the 24-hour assistance line operated by the electricity distributor in your area. This number is printed for you at the top of each Tango Energy bill. If you don’t have a copy of your bill, the 24-hour emergency contact numbers for all electricity distributors in Victoria, New South Wales, South Australia, Queensland and ACT are listed below.

You can also find your energy distributor by visiting the Australian Energy Regulator Website. 

 

Victoria

Select your electricity distributor
Distributor	24-hour number
Powercor	13 24 12
Citipower	13 12 80
United Energy	13 20 99
Jemena	13 16 26
AusNet Services	13 17 99

 

 

 

 

 

 

 

 

 

 

 

New South Wales

Select your electricity distributor
Distributor	24-hour number
Ausgrid	13 13 88
Endeavour Energy	13 10 03
Essential Energy	13 20 80

 

 

 

 

 

 

 

South Australia

Select your electricity distributor
Distributor	24-hour number
SA Power Networks	13 13 66

 

 

 

 

 

Queensland

Select your electricity distributor
Distributor	24-hour number
Energex	13 62 62
Ergon Energy	13 22 96

 

 

 

 

 

 

 

ACT

Select your electricity distributor
Distributor	24-hour number
Evo Energy	13 10 93