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Coronavirus (COVID-19) update

Last updated: July 2021

We're here to help.


If COVID-19 is affecting your home or business, we can help and provide you with the appropriate support and guidance on how to apply for grants to help meet your energy costs.

Tango is committed to supporting customers in need of assistance. Our customer service team is right here in Australia and is available on 1800 010 648 between 8:00 am and 6:00 pm (AET) Monday - Friday (excluding public holidays).

You can also see the pages below for more information and support:

  • Concessions and rebates
  • Life Support
  • Payment extensions and payment plans
  • Hardship Policies


For the latest information on the COVID-19 pandemic, please refer to the Government websites: